Shopping Policy

Cello follows the B to C (Business to Customer) model. That ensures that our customers save their money. When they buy mobile phones from us. We discourage bulk buying. So that it shouldn’t deviate from our working model. For more information. Feel free to contact us.

Importance Notice

1. Any mobile phone purchased that cannot be returned to Cello due to a change of mind of the customer.
2. All the items including the mobile phones can be returned. They should be returned in good working condition.
3. The customer service representative must be informed before returning the mobile phones.
4. The Cello will conduct a quality check before processing the return request from the customer.