Why did I choose Cello to buy my mobile phones?

Cello sells quality mobile phones at the best and most affordable prices all over Pakistan

What is the process of placing my mobile phone order from Cello?

  1. Just visit the Cello website
  2. Put the mobile name and model in the search menu
  3. Choose your favorite color and storage for your mobile phone
  4. Then add it to the cart
  5. Enter all your details like CNIC, mobile number, etc
  6. Please add the mode of payment for e.g. Cash, Credit Card
  7. Click the order now

You will get the order confirmation SMS. The customer service representative will also give you a call. Alternatively, you can also place an order by calling Cello.

What is the Product Return Policy of Cello?

Cello only accepts faulty mobile phones only

How much are the delivery charges?

It is free of cost.

Are Cello mobile phones approved by PTA?

Yes Cello sells only PTA-approved phones

Does Cello Offer Any Warranty on Mobile Phones?

Yes, Cello gives a one-year manufacturer's warranty.

Is Cello delivering or selling mobile phones outside Pakistan?

Cello is selling mobile phones all over Pakistan

Is Cello a real company?

Cello guides and follow-ups from the customer from placing the order till the shipment. Every customer is informed through messages and phone calls. In order to ensure timely delivery to the customer.

How are the mobile phones delivered to customers from Cello?

Every customer gets pin-packed mobile phones. That is delivered to their desired location.

How to check the status of my order from Cello?

Every customer can know the status of his ordered mobile phone through the text message on his /her mobile phone.

Are the latest mobile phones models available on Cello?

Cello has all the latest mobile phones range from all the major manufacturers.

How is the product Quality safety taken care of by Cello?

Cello deliveries are done in 3 layer packaging system. So our valuable customers get the products safely to their address.

How to contact Cello for any questions related to mobile phones?

Cello will be pleased to answer any questions through its Whatsapp number 0332-7769769. From 9 am to 6 pm on weekdays only.

How long does it take to get the order delivered to me?

It takes 3-4 working days. Excluding the public holidays.

How to cancel the order?

The customer can cancel the order. Once it’s not dispatched. Even if the rider brings the order to the customer. They can cancel as well. The paid amount will be refunded to the customer.

Does Cello allow the customer to check the order?

Yes, the delivery guy opens the pack in front of the customer. This is done to ensure that the customer has received the order as it is.